Feral Heart

Hello! I've done some research on this and nothing really seemed to have helped.  I've been trying to get my friends to see my presets for a few days now, and it just doesn't want to work.  I made sure the preset is lowercase as my username is, made sure I type in my login info but not actually sign in, export it.  Tried to sign in and then go back, export.  Tried to export without logging in.  None of it worked-- I'm not sure what to do.