Hmm, sounds like your friend does not have your .fhp file in their C:\FeralHeart\Presets folder. If someone has the .fhp file (in the location I mentioned) that you exported, they will see you, but if they don't they'll see the normal character you made in the character creation.
To remedy this, you can:
Upload your preset file to the FeralHeart
Preset Sync, that way, anyone who has the FeralHeart Preset Sync installed will see your preset. Your friend will have to have it installed to see you though.
Upload the .fhp file to MediaFire and give your friend the download link