FeralHeart barely working

[Blackeme99]

I was going to make a FeralHeart video.
I opened Screencast-O-Matic and after a bit FeralHeart crashed. Then my computer had a blue-screen/stop-error.
Then I went back on to try again. When I got to Crossways (a custom map by... I think Red?) it said it failed to connect to the server. Tried again, didn't work.
Went onto a different character. This time I couldn't even go to CAPE.
Tried a different one.
Failed to connect to Crossways again.
Why is this? This is the first time it's happened on this computer.

[*Kawaii Potato*]

Oh my, I've never even heard of this happening. If I were to guess I would say that it may have something to do with that thing you were using to make a video. Have you tried uninstalling that and/or re-installing FH? You may have to go as far as to delete your folders and then re-install. I wish I knew how to help you, but I've never heard of this before. ono

[Vespian]

See if this may help ye':

Unable to log on/go online.

FeralHeart is mainly an online role playing game. This means if you want to get the most fun out of it, you'd need to be connected to the internet. Some people might have issues getting on the actual game, so here's a few things you can try if you have the game but aren't able to go online.

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!

End~

[Blackeme99]

I tried to re-install, but all the files are deleted now...? O_O Like, there isn't all the files like Maps, Items etc... there's just uninstall and run FeralHeart :T

[Ruby1234]

Log in to the gold box on the site, and go to User Panel and log in once more when prompted. Reset Home whichever character(s) are stuck, and then Go Home. That'll put them in Lonely Cave.
You'll have to reinstall any map and item packs now.

[Blackeme99]

Actually I already knew about character reset... xD

[Ruby1234]

Actually I already knew about character reset... xD

Aye then, that's how you fix not connecting to maps, and whatnot.
Sadly, reinstalling makes maps and items a challenge to get them back, haha.

[Redlinelies]

If the message "Failed to connect to map server" remains even though other maps are working, but a particular one just will not work for anyone, it's most likely due to the game server is having issues with the particular map and the process itself is stuck.

The only known way to fix this is if we have a full server restart. We have them once in a while so the map(s) will most likely start working after that.

I believe your initial issue was this with the particular map "crossways". I think it's more likely that a map get stuck like this on the "failed to connect to map server" if people go in and out of it a lot since it means the map process will shut down and start constantly, while a map like Bonfire or Fluorite in the game always have some users in it which keeps it running all the time.

[Blackeme99]

Nevermind about the missing folders, I was looking in the wrong place o.o
I'll test the game to see if it works now when I get the chance.