Salutations madam. T'is unfortunate to hear of yer other accounts. However, in spite of that, at least one continues to be cooperative, aye? I bid ye' a warm welcome to the community, well on another account that is, assumin' yer not generally one to be deemed as "new". Ehheh.
If ye' need any assistance Ms., don't hesitate to toss me a PM or consult the Help boards n' ask yer fellow floofs.