"Failed to connect to front server."

[DreamerByDay]

Alright, so I had been playing FH just fine about a year or two ago, but now that I've decided to come back and re-download the game, it keeps saying, "Failed to connect to front server.", every time I try to login.

Now I've poured over every related topic I could find in the Game Help section, and I've tried everything I could think of to no avail.


• Kept the PlayGame tab open. (It still declares "Failed to connect to front server." after multiple tries.)

 • Re-downloaded it. (Used Torrent, Web Setup, and mediafire.)

 • Checked firewall. (It wasn't blocking anything FH related.)

 • Checked internet connection. (It's good, everything else is running smoothly.)

 • Ran as administrator. (Result was the same.)


Though there is one thing I noticed.

On my quest, I found multiple posts instructing to go to the User Panel, then Reset characters and Go Home. But my User Panel looks like this:





Is it just me being a dingus, or is there something missing?



If someone could help, it would be very much appreciated!（；へ ; )

[Chipz]

Hi dear, to play you must keep This Page Open whilst you play.


Edit: My apologies I somehow didn't see you'd already tried that.

[sanrio]

Hi dear, to play you must keep This Page Open whilst you play.

They've already stated that they did that, luv'.

Have you only just started re playing FeralHeart today?
It could be that your account was deleted due to inactivity, if that's the case then try PM'ing a Staff Member and they can try and help you.

[DreamerByDay]

Hi dear, to play you must keep This Page Open whilst you play.


Edit: My apologies I somehow didn't see you'd already tried that.

Hello, and don't worry about it. It makes me happy that you posted anyways. ^ - ^

Hi dear, to play you must keep This Page Open whilst you play.

They've already stated that they did that, luv'.

Have you only just started re playing FeralHeart today?
It could be that your account was deleted due to inactivity, if that's the case then try PM'ing a Staff Member and they can try and help you.

Yes, and that could be it, but I'm able to log into the user panel and, of course, the forum, does that mean it wasn't deleted or is it unrelated? ( •᷄⌓•᷅ )

[sanrio]

Deleted accounts can still access the forums and user panels for reasons like yours.
As I already stated, I suggest contacting a Staff Member or Kynvuu + Morgra, since they're the only ones that can "revive back" your account.
If that doesn't work then please come back to this thread, we'd love to try and help you figure out this issue.

[DreamerByDay]

Deleted accounts can still access the forums and user panels for reasons like yours.
As I already stated, I suggest contacting a Staff Member or Kynvuu + Morgra, since they're the only ones that can "revive back" your account.
If that doesn't work then please come back to this thread, we'd love to try and help you figure out this issue.

After speaking with a Staff Member, I found out that evidently my account was deleted from the server, so I need to wait for registration to open and remake my account. I'm glad this was finally figured out, and thank you guys so much for helping me out. (*・∀・)ノ゛

[Kynvuu]

I'll go ahead and lock this thread as the issue has been found and resolved through PM. Feel free to let us know if you need more help! c: