is there any one that is able to help me with logging in to the game please I have my name and pass word right but its not letting me log in any one have a idea https://gyazo.com/36c9fb87f6bf7daf9322a4c02882863f
Did you make sure that you did not have any old Feral Heart files that may not of deleted before you installed it fresh? That sometimes can happen. Make sure there is no old files left over in your desktop or your computer where you have the game files stored to. It has happens to me.
This can happen some times try restarting your computer then coming back in if that does not work try to uninstall then reinstall your Feral Hearts. That way you can get a fresh Feral Heart.exe. Hop that helps you.
From what I have heard is that FH+ is a broken link and wont work for anything. I would not hold my breath on FH+ having an update, but Simba was in charge of FH+ I don't thing he will be putting any more time into that.
When you are logging into the game make sure you are typing in your username and password right, I know it sounds silly but I have done it now and then. Note that if your user name or password has numbers in it if you are using your number pad to type in the numbers it wont work you need to use the numbers that are above your keyboard letters. Hope that helps you and hope to see you in game some time.
Make sure you are typing your user and name in right if you are using numbers in your user or password you have to use the numbers above your keyboard the number pad wont work. Try that and hope it works for you.
She can try to uninstall the first FH and deleting any folders/ files that go with the game then downloading a new one and installing it that way. Hope that works for you.