Can't Login? Look Here!

[cherry flavored gummibear]

btw my username is "cherry flavored gummibear"

[Zaroque]

btw my username is "cherry flavored gummibear"

I think you'll find that your username is too long, and I'd avoid putting spaces in them as well. Unfortunately, there is no option to change your game username, so I'd suggest creating another one when the registration is open.

[Luna The Wolf1234]

I did nothing wrong! it took me forever waiting for the register to come on !!!!!!!!
i need a mod to help me

[awesomeMLPwarriorlover]

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

okay so... i can't make a new account because i only have one email, i can't use my parents' because they dont want me sending my stuff to their email.... and it says email taken when i try to do it..

[CloudFish]

create a new email?

[warriorsanderagon]

I tried everything here, but it still wont let me log into the game!

[austin_puppy]

Thanks for the info!

[twinmogs081]

So, none of these are my problems, I know it for a fact. But anyhow, I just made my account, and when I try to log into the game it says i'm banned for 6 months, and I try over and over. Remember I JUST created my account.

[Kasumi Nightshadow]

I've got the same problem right now. Used both of my email accounts to make a account here so I'm now out of options to use for registration. I think what would really help is if a mod could somehow make it so we could change our usernames since the majority of us have the issues of them being too long for the games login to recognize. I really don't want to make another email account just for this, and I believe for every person having this issue, creating a new account will only make the database that much larger and bogged down over time. Anyways, I'll keep checking back to this post to see if there are any updates. I would much like to play the game with all of you nice people. n_n

[Aniuk]

Alright, sorry to be a burden but I am posting this for a friend.

She recently got a new laptop, and installed feral heart. She made her account, and installed feral heart to play with me. Well, whenever she logs in {On my laptop or hers} we get a message saying she has been banned for however long. Usually it's like 12 months, 7 days, 14 hours, and 23 minutes or something crazy like that. I told her to re-install feral heart and make sure to delete all the folders and clear the recycle bin. We have done this several times. Still, the message happens. She tried to log in on my account to see if it was the account or computer, and my account was banned as well. I can log in though, apparently it was on her laptop only. I don't know what else she should do, because she is not buying another laptop. Any suggestions? Thanks for the time and making this thread Jazzz.