You dont think we're sick and tired? Lol if you guys could only read the disgusting anonymous messages we've been slammed with in the staff evals. You have no idea so stop pretending you do to make a point.
This is an example of acting in a way that has to do with emotions. If you have been receiving nasty messages, then that's wrong. However, taking it out on the rest of the users that have legitimate concerns does not pan out. When someone is a moderator, the best course of action is to treat things as not personal, but for the betterment of the community. Take criticism and use it to alter your own actions to make things more clear, and be more professional about them. I've seen things being claimed as harassment in threads that clearly weren't. A staff member is just that, a staff member, it's important to push personal feelings aside and do what's best for the community. Responding to the community in a manner that isn't aggressive or flippant.
When discussing problems, and interacting with people normally, there is a big difference of how it should be handled. Interactions with people normally, be yourself. When doing anything involved with the staff, it's time to put on a professional persona and forge through it. There's a time and place for everything, and a proper way to handle things.
There are serious issues here, and getting defensive instead of re-evaluating everything will not work. Bias, will not work. There hasn't even been a proper apology for putting a user's security at risk. The staff have responsibility to deal with situations maturely instead of silencing users. Being combative doesn't help anything, silencing people only festers more issues. If pride and doubling down on things that are making a lot of people unhappy is how something is being dealt with, then the staff needs a serious revamp or a leader that can properly guide them and teach them how to act professionally. They also need to take personal accountability instead of trying to shut people up and make it all go away. It's not going to work. You can remove as many users as you want, it's only going to hurt the game. It's not like FH has such a plethora of users that things can so easily be overlooked as small isolated cases.