Can't activate friend's account?

[skyhigh16]

So, I made an account for a friend of mine on here because she really wanted one and I caught the registration open, but now I am having some issues activating it for her. So I typed in all the info and stuff but then after it was registered, the verification E-mail never came, I have been waiting for it for maybe an hour now and it never showed up.

Anyone that could help?

[DreamerDay]

Hello Luna, are you trying to activate the account when the registration is closed? If so, I'm afraid it will not work. Try sending an email to [email protected] using the email connected to the account/the email you used to register. You could also try PMing a staff member to see if they can clear it up. [link]

Make sure you activate accounts right after you register when the registration is still open. :3

[skyhigh16]

Okay, thank you! I think the problem has been fixed now.

[DreamerDay]

yay! great to hear.