Can't Connect to front Server?!? Please Help!

[DeadMan]

Hello, I've been playing FH for Quiet some years now and ever since this update I cant seem to log in to the game. It say "Failed to connect to front server" I've gone around to all the help forms I could see and nothing has worked. It worked when I first downloaded it, Because I had to help my brother because he indeed does play this game to all my family does and we love it. My brother and I are just devastated that we can't play no more. Yes, I keep the log in page open I have uninstalled and Reinstalled the game its self restarted my router and motum <-(how ever you spell it >-<) and just can't seem to get it to work, Is it my windows software?-- windows 10. Is it my internet? I really don't want to give up feral heart. Please If anyone can help please do!

Thank you
- Sammy

[D-ead7Dog]

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=57084.msg779908#msg779908

The issue should hopefully be solved soon!

[DeadMan]

Thank you, Hopefully it will be to. >~<

[DeadMan]

Update: Still no luck and My internet provider is Charter Spectrum and I can't contact them. I did some digging around and found the post [ http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817 ] I used the links at the end and the servers are different? Does anyone know how to fix this? maybe this is the problem?

[Hakumi]

A Quote From Raz just in case you missed it.

I'll try to explain.

Your PC IP----> internet ----> FH Server

Normally thats how it works a nice simple connection the server sees your IP

What I believe is happening

When you connect with the exe I released

Your PC IP----> internet ----> FH Server

Still nice and normal

But when you connect to the website

Your PC IP----> Internet Providers Internal Proxy IP ---> internet ----> FH Server

Now the FH Server sees the IP of your internet providers proxy not your actual IP.

Because they don't match you can't connect.

Hope that explains...

Hopefully you can make contact with your ISP though.[/color]

[DeadMan]

Do  you or anyone know how to fix this problem? >-<

[Decomposed]

Sadly this is the best we have so far. xD

Edit: As far as the Proxy/Internet Provider issues go, we just need to wait and see what Ressy's friend says about Fixing it, if we even can ourselves.

[DeadMan]

Alright, Thank you guys for all your help!!!!