Well after i got done making my preset i exported it and i couldn't find it cause of all the other presets so i took out the other preset exported it again so i can find it then i put the preset back in and I've done this before then when i tried to go into the game and play around on my character it just crashes I've tried on another character it worked but after a while it just didn't work on either of my characters, and then I've noticed the preset sync also crashes.
Uninstalling the program worked thank you! <3