At what point does it crash at? At the game start-up? Or when you try loading the map in the map maker? Or when you mess with a setting in map maker?
Let me repeat
(The debug at the end says “file not grayscale”)
If you haven’t figured where that is. That’s where I’m uploading the map into the game.
I usually know if it crashes as it starts (run error, or particle error)
And if it’s within a setting after upload then no.
UPDATE: a friend helped us, saying it’s bit depth. Which we cannot access that. But so far the game just freezes as it’s loading the map. We had it sit for a few hours and nope. We had to ‘Force Quit’ the problem.
REMINDER: we use Macintosh (Apple/OSX)