I had the same virus! When one of the messages pops up, don't click the red 'X'!!! After I got my laptop fixed once, the person said to click alt and F4 instead. It closes out the window, but the red 'X' is pretty much setting up an opportunity for a virus to enter. Mine closed everything out to where I could not enter anything, but hopefully that doesn't happen to you. The virus is supposed to come back every four days, and so my dad keeps fixing it for me. It's late, so I can't really ask him to let me know how he fixes it though. Good luck fixing the problem, and I'm so sorry if I didn't help much.