Cant connect to server! Help!

[XLunastarX]

  I just downloaded this game and its not letting me play its saying failed to connect to front server... Yes I tried the keep this page open while you play thingy but still not working can some one help Because i really wanna play badly   Thanks for the Help :3 c:

[Morgra]

So, you are using the Play Game tab?

If so, wait a few minutes before opening the game client and logging in. Sometimes if you open FH too soon you'll get the Failed To Connect message

[XLunastarX]

So, you are using the Play Game tab?

If so, wait a few minutes before opening the game client and logging in. Sometimes if you open FH too soon you'll get the Failed To Connect message

I Tried doing what you said and its still not working i waited for about five minutes and its still failing U-U thank you though

[Morgra]

Is the Play Game tab logging you out too? You'd be able to tell if it no longer looks like this: (ignore the red arrow)



Instead it'll have the username and password forms blank.

[VortexAlive]

If the login page is giving you trouble, I'd recommend getting a tab refresher for your browser and setting it to 40 secs or less (edit: On the login page specifically.).
Here's the one I use for Google Chrome: Easy Auto Refresh

Sometimes I also have to try hitting the log in button a few times as the game hasn't recognized that I logged in yet. Example: I log into the login page, then try logging into the game. The game says "Failed to Connect" but I'm still logged into the login page, I simply try logging into the game again until it succeeds. I'd give it a max of 5 tries.

^^ If it's not either of those, let us know. =)

[TheExperience]

As an alternative, try logging into the Play Game tab before opening the application, I have to do it in this order because the game doesn't read correctly all the time..

[TwistedSorrowzz]

Adding onto what Experience said, You should open the Play Game tab a few minutes before you try to start playing FeralHeart, Just so the game has enough time to register than you're logged in.

[XLunastarX]

Still Not Working :/

[Morgra]

Perhaps try clearing your browser cookies and cache.

If not, I'd recommend PMing a staff member. They will be able to help more if it's an account related issue