The Front Server, I can' t connect to it.

[Celeyan]

This problem has been with me for months and a year till the point I have just given up on FH completely.

- I can't connect to the front server.

I don't know why, I just can't connect. My internet connection is fine, completely fine, I have tried multiple times to log into Fh- but it gives me the same error. Its not my firewall or protection or anything like that, I disabled it and it had the same effect, I couldn't connect to the front server.

This problem started way way back, when Feralheart had this crash and wasn't on for a while, from then on when they said it was back online, I couldn't connect.

Everything on my computer is fine, nothing is blocking Feralheart from working, I'm pretty sure the server isn't down (?), but still when the server is up, I still can't connect. I can't log in, nothing.

Heeelpp?

[~Stargazer~]

Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

Unable to log on/go online.

FeralHeart is mainly an online role playing game. This means if you want to get the most fun out of it, you'd need to be connected to the internet. Some people might have issues getting on the actual game, so here's a few things you can try if you have the game but aren't able to go online.

List of things to check:
1. Wrong username or Password?
2. Do you have the most recent patch?
3. Check so there's no security software blocking the game.
4. Make sure that you've a solid internet connection.

Wrong username or Password?
There's actually a "bug" in the current registration system, logging into the game can be a problem for some reasons. If you're unable to log in, and just get banned for 15 mins for getting the wrong pass, here's a few things that might solve it.

-The password is capital sensitive, so if you use a small letter where you regged with a big one, it will be the wrong pass
-The numpad on keyboards doesn't work. So you need to use the numbers above the rest of the letters
-some symbols doesn't work as they should and you need to change keyboard layout in order for them to work

If you are unable to fix this It's suggested that you reset your password on your profile here on the forum and set it to a new one without any complicated symbols or numbers, just letters. And if still no success, just create a new account here on the site, and follow This!

Got the recent patch?
The game gets updated every now and then with new features or just fixes. In most cases when there's a new patch available users need to download it in order to play.

If you get a window when trying to log on the game saying "Please download the latest patch @ feral-heart.com" Then you simply need to download the latest patch from our "Official Downloads" and install it. Once that's done you can play the game again!

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!

Try these Hun. It could also be your rendering system, so try this~

Hmm. I asked for what you're experiencing happens to the lot of us if it's the server that's the problem. It all depends on the server really. For instance, if you log in and play in-game for a while then every so often you get a 'Failed to connect to front server' or 'Disconnected from map server', then that's just normal and it's basically the server being a little troll.

To change your rendering system, it should pop up when you first click on your Feralheart icon on your desktop. However, if it doesn't, then click on it simultaneously two or three times in order to launch more than one game. When you do that, a pop up will show, looking like this:



Click on the arrow pointing down next to the 'OpenGL Rendering Subsystem' and an option below it should say 'Direct3D9 Rendering Subsystem' (or vice versa if you're already using the Direct3D9 subsystem). Merely click on that option then launch the game and see if anything changes.

[Celeyan]

Thanks for that, but it still doesn't work. ;-;

- Changing rendering system --> Still can't connect
- Putting FH to be allowed through the firewall ---> Still can't connect
- Antivirus allows FH - Still can't connect.
- Internet is fine - Still can't connect.

[~Stargazer~]

Thanks for that, but it still doesn't work. ;-;

- Changing rendering system --> Still can't connect
- Putting FH to be allowed through the firewall ---> Still can't connect
- Antivirus allows FH - Still can't connect.
- Internet is fine - Still can't connect.

Do you have the most recent patch?

[Celeyan]

I have reinstalled Feralheart many times- it says the patch is only if you already had the game, so I don't think I need the patch...

[Celeyan]

I should also say that I wiped my computer completely before I reinstalled FH- tried to log on, still doesn't work. ;-;

[~Stargazer~]

Try going to Feralheart >> media > particles and delete any ending in _0, _1, _2, etc.

[Celeyan]

I don't have things like that in my particle folder. ;o;
I wonder why it doesn't wooork. x_X

I used to play a lot, I was pretty active on the game before this problem..

[Celeyan]

Update: I tried FH on my brother's laptop- and it still said Front Server, waaaah.

[Whisperingwaves]

Have you checked all of this?

List of things to check:
1. Wrong username or Password?
2. Do you have the most recent patch?
3. Check so there's no security software blocking the game.
4. Make sure that you've a solid internet connection.

Sometimes if your password and username and such can block it, as well as not just your firewall but all security items, make sure they all allow your game to enter the server, or else issues such as so occur.
Also, the patch is unneeded at this point, so if you have downloaded it, it will toy with your game, if this is the case, re- install your game luff. Hope this is a bit helpful.

Also try checking this sweets.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?


Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!