Author Topic: Can't log in to user panel?  (Read 1199 times)

Offline Riptire

  • Forum Newcomer
  • *
  • Posts: 2
  • Floof-O-Meter: 0
    • View Profile
Can't log in to user panel?
« on: January 20, 2018, 06:30:47 pm »
This is my second account, my other one is *Cascade*. I tried to log in to the site and it said my name had symbols that caused problems with FeralHeart. I clicked the link that it said I should click to change my username, and when I tried to log in there, it just refreshed to a blank login screen every time I pressed enter. Why is this happening?

Offline Astraea

  • ❤ Positivity ❤
  • Elder Grey Pelt
  • ****
  • Posts: 3,104
  • Country: us
  • Floof-O-Meter: 186
  • previously esarosa
    • Esar0sa
    • View Profile
Re: Can't log in to user panel?
« Reply #1 on: January 20, 2018, 07:19:35 pm »
Hello, Riptire!
I've actually had this happen to me before. Here are a few things you can try;

- Enable cookies
- Clear caches
- Clear browser history
- Use a different browser (Last resort)


Let me know if any of these options are the fix! c:
« Last Edit: January 20, 2018, 08:39:47 pm by Accailia »
not active here anymore ♡
avatar by kianxiety

Offline Bloo.

  • Space-Child ✌
  • Moderator
  • Elder Grey Pelt
  • *****
  • Posts: 2,657
  • Country: us
  • Floof-O-Meter: 191
  • nyoom
    • Bloopaloozer
    • Bloopalooza FH
    • aLittleProzium
    • Bloopalooza
    • View Profile
    • DeviantArt
Re: Can't log in to user panel?
« Reply #2 on: January 20, 2018, 08:26:43 pm »
Important Notice about Registration & Username/Password Changes

Currently users can not change their usernames or passwords. Registration isn't working either. If anyone tries to make an account as of now they will receive the following error message:

Oops Somthing went wrong.Please go back and try again.

Our server master Razmirz has been informed about the issue and it should be resolved promptly. Keep in mind that Raz is very busy with some personal matters at this time and is the only one who can repair this issue so we appreciate your patience. <3

We sincerely apologize for this inconvenience.

There may have been an issue with actually changing your username. It may look like it changed, but in reality you won't be able to use it to login. You'll have to ride this one out until it's been sorted :c


You are amazing <3

Offline Riptire

  • Forum Newcomer
  • *
  • Posts: 2
  • Floof-O-Meter: 0
    • View Profile
Re: Can't log in to user panel?
« Reply #3 on: January 20, 2018, 10:45:42 pm »
Alright, thank you both very much!

Offline Astraea

  • ❤ Positivity ❤
  • Elder Grey Pelt
  • ****
  • Posts: 3,104
  • Country: us
  • Floof-O-Meter: 186
  • previously esarosa
    • Esar0sa
    • View Profile
Re: Can't log in to user panel?
« Reply #4 on: January 20, 2018, 11:17:47 pm »
Alright, thank you both very much!

You're welcome!!
Let us know how it goes, if your issue isn't resolved already!
not active here anymore ♡
avatar by kianxiety