You need to update your Adobe flash player and get rid of the cookies.
To get rid of cookies, follow any of these steps that are to your suiting:
Firefox: At the top right corner there is an orange drop down box named 'Firefox'. Click it and select 'Options' and go to 'Privacy' then click 'Remove individual cookies' and delete them all.
Chrome: Click the Chrome menu Chrome menu on the browser toolbar and select Settings. Click Show advanced settings. In the 'Privacy' section, click the Content settings button. In the 'Cookies' section, you can delete or change cookies.
How to delete cookies in Internet Explorer 7:
- Open Internet Options by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Network and Internet, and then clicking Internet Options.
- Click the General tab, and then, under Browsing history, click Delete.
- Under Cookies, click Delete cookies, and then click Yes to confirm that you want to delete them.
- Click Close, and then click OK.
How to delete cookies in Internet Explorer 8:
- Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer.
- Click the Safety button, and then click Delete Browsing History.
- Select the check box next to Cookies.
- Select the Preserve Favorites website data check box if you do not want to delete the cookies associated with websites in your Favorites list.
- Click Delete.
How to delete cookies on a mac:
- Open up your browser.
- Try to locate the 'Preferences' or 'Settings' section in the Menu dropdown or on the browser's toolbar.
- Click on the 'Privacy' tab once in the Preferences or Settings page.
- Look for a button that says 'Show Cookies' or simply 'Cookies.'
- Click 'Remove All Website Data'.
To update Adobe Flash player, go you your start button and type in 'Adobe' then you should see the Adobe icon. Click it and you should see an Update button. Click it then update it. You may have to restart your PC after.