First of all, have you done the following?
Tip: (# = Number)
- Have you exported your preset in preset maker?
(Preset maker>>Export)
- Have you uploaded (yourusername)_# from your presets folder onto mediafire or any other sharing sites?
(Local Disk (C:) >> FeralHeart >> Presets >> (Your Username)_# >> Upload to mediafire or other.)
- And have you given the link to your preset download?
(Make sure your friend(s) have placed the downloaded preset into Local Disk (C:) >> Feral heart >> Presets [NOT My Presets]
- Then restart FH.
Other reasons?
Problem one: You may see a (2), (3) or (4) at the end of your preset file, like this for example:
(http://i46BannedImageSite/qz1wmc.png)
Ask your friend(s) if they see (yourusername)_#(2) and If they do, ask them to remove the (2) and restart FH.
Problem two: Sometimes on other people's screens they see your username in lower case when some of your username may be in capitals. Make sure they re-name it to what they see, or what you see. For e.g.
(http://i46BannedImageSite/35i94rb.png) OR (http://i47BannedImageSite/bf4103.png)
Problem three: You may not have made your preset with the height and width of 512x512 (Some people get confused with 513x513). If not, change it.
Well, I hope this helped you. I may have a few other solutions up my sleeve, but good luck for now.