Feral Heart

Help & Guidance => Game Help => Topic started by: Fosfatydyloinozytole on June 23, 2013, 10:22:00 am

Title: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:22:00 am
Hello.
Yesterday I create new account and verify email.
I log in to the forum but i can't log in to the game. Why?
I checked login - was well writen (Login in FH: Fosfatydyloinozytole)
I checked password and 2x change password - was well written
Can somebody help me?

I'm sorry for the mistakes, but I can't understand English

O_O
Why i have login Xxxxxxxxxxx ?? My name account is Fosfatydyloinozytole
Q_Q
Title: Re: Why i can't log in??
Post by: ThrillexForLife on June 23, 2013, 10:28:49 am
I would recommend re-installing the game. Go into your C: Drive or whatever drive you saved it to and into your main Feral Heart folder. Scroll down until you find the un-install button and un-install Feral Heart. Then, delete the Feral Heart folder and the desktop icon if you have one.

Plus, just make sure caps aren't on, num lock isn't on, you're no lagging too much and it double letters, and make sure there are no symbols in your username or password.

Good luck. Or this website
http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)
Title: Re: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:31:06 am
Quote from: Thrillex on June 23, 2013, 10:28:49 am
I would recommend re-installing the game. Go into your C: Drive or whatever drive you saved it to and into your main Feral Heart folder. Scroll down until you find the un-install button and un-install Feral Heart. Then, delete the Feral Heart folder and the desktop icon if you have one.

Plus, just make sure caps aren't on, num lock isn't on, you're no lagging too much and it double letters, and make sure there are no symbols in your username or password.

Good luck. Or this website
http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)

My friend told me the password to your account and i login at she's account. Why i cant login at my?
Title: Re: Why i can't log in??
Post by: ThrillexForLife on June 23, 2013, 10:33:37 am
Your password needs to be 16 characters long. If that doesn't work, I suggested you PM a mod or admin to active your account. That's probably the problem.
Title: Re: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:35:30 am
http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)
1. Ok
2. Ok
3. Ok
4. Ok
5. I login to account my friend and It's work
6. I know
7. I know. I change password 1x.
Title: Re: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:36:19 am
Quote from: Thrillex on June 23, 2013, 10:33:37 am
Your password needs to be 16 characters long. If that doesn't work, I suggested you PM a mod or admin to active your account. That's probably the problem.
My password need 7 or 8 characters.
Title: Re: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:37:05 am
My account is active.
Title: Re: Why i can't log in??
Post by: Fosfatydyloinozytole on June 23, 2013, 10:40:35 am
(http://files.tinypic.pl/i/00405/blvhjd48unjs_t.jpg) (http://www.tinypic.pl/blvhjd48unjs)
(http://files.tinypic.pl/i/00405/yufwzglqnqpr_t.jpg) (http://www.tinypic.pl/yufwzglqnqpr)
(http://files.tinypic.pl/i/00405/y8axsu5sgur9_t.jpg) (http://www.tinypic.pl/y8axsu5sgur9)
?? Look at login forum and FH...
Title: Re: Why i can't log in??
Post by: PrettyReckless on June 23, 2013, 01:27:01 pm
Please, try not to post after your own post.
It's easy to simply edit your post by clicking on "modify" in the top right corner of your own post.

However..
The issue you're having, is that  your username has too many characters, meaning that it's too long.
The maximum is 16 characters in an username.
Which means that if you have 17, 19 or even 20 letters, you will not be able to use the account.
You can log onto the forum, but not the game.

The only way for you is to wait until the registration re-opens, and choose a shorter username.
Unless the staff (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=21992.0) can do anything about it.