Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.
1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.
2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.
3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.
4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.
5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.
6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.
7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.
Hope this helped. If anyone has any more tips to add, tell me and I'll add them.
Also make sure your username and password don't exceed over 16 characters, otherwise you'll need to create a new account. Registration opens randomly for about two hours. Good luck on catching the registration if needed!
Look here. :3
Thx for the help but one question: make sure my user and pass TOGETHER doesn't go over 16 letters or SEPERATE? Sorry if this question waists your time, but I reallu want to play! Thx.
Neither one can exceed 16 characters, so, both together can exceed that, but one alone cannot. So, if your user was 12 characters and the password was 13 characters, you'd be fine. But, if they were like: user name: 17 characters; password: 19 characters, you'd need a new account, if that makes sense. xD
Thank u both (AlphaEclipse and Ambrenio) so much! I'll just wait for the registrations to open up. I really wanted to play, and thx to your advixe, I'll get a better shot and playing! Thx again!
Glad we can help. <3
The registration opens every day for about 2 hours randomly. There's no way to predict when it'll open. Good luck!