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Who knows. Could be a small bug.
I'm sure the staff will figure something out to resolve this o;
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Who knows. Could be a small bug.
I'm sure the staff will figure something out to resolve this o;
Probably XD
I doubt it'll take too long, they're usually pretty quick. Still strange how it was working fine earlier and then suddenly *poof*
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Its doing it to me as well. :O I was just on the game not even 20 minutes ago, and now I can't log in either. Hope it gets fixed!! -cheers on the staff-
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'Ello I would just like to say that the login page is up and running for me I think you might want to try now. ;)
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'Ello I would just like to say that the login page is up and running for me I think you might want to try now. ;)
Nope. Still nothing.
That is very very strange...
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Nothing for me either...
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Is this a cloudflare message or something directly from our server?
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I assume this person is getting the same error Im getting which is this http://s12.photobucket.com/user/Sentiero666/media/Screenshot_4_zpssq08tkcu.png.html?sort=3&o=0 (http://s12.photobucket.com/user/Sentiero666/media/Screenshot_4_zpssq08tkcu.png.html?sort=3&o=0)
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It's doing it to me as well. Here you go.
(http://s32.postimg.org/z8edww9yd/Screenshot_2.jpg)
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It's doing it to me as well. Here you go.
(http://s32.postimg.org/z8edww9yd/Screenshot_2.jpg)
That's exactly what it's doing for me. Was trying to put a screen up earlier, but it wasn't letting me reply for some reason.
But yeah, that's the issue right there.
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Mine says that the site's server is 'undergoing maintenance or there is a programming error'.
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Checked with Raz about this.
He thinks it's most likely an issue with cloudflare and not our server nor site due to it being the message it is.
Cloudflare takes care of our traffic, mostly to protect us from some naughties out there trying to take down the game and site by ddosing. They have data centers around the globe and depending on where you live that's where it goes through. Since some of us can connect just fine to the game without any issues, but also how you don't even get anywhere, not even an error page from cloudflare, the message you see there is directly from the browser, not cloudflare, not our server, it seems reasonable it's Cloudflare having issues with their services right now.
All we can say is to hang in there until it hopefully sorts itself out.
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Checked with Raz about this.
He thinks it's most likely an issue with cloudflare and not our server nor site due to it being the message it is.
Cloudflare takes care of our traffic, mostly to protect us from some naughties out there trying to take down the game and site by ddosing. They have data centers around the globe and depending on where you live that's where it goes through. Since some of us can connect just fine to the game without any issues, but also how you don't even get anywhere, not even an error page from cloudflare, the message you see there is directly from the browser, not cloudflare, not our server, it seems reasonable it's Cloudflare having issues with their services right now.
All we can say is to hang in there until it hopefully sorts itself out.
Ah alrighty. I kinda figured it might've been from heavy traffic or something, but I wanted to make sure just in case.
Thank you very much. ^^
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My mate got the same thing yesterday around 3PM. And she still has it up till now. I really hope this can be fixed considering she seems upset about it. Her user is Oatmeal231 in case you need to know. Please tell me you guys are working on this. Thanks
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Same, it started doing this yesterday for me, and still is.
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My mate got the same thing yesterday around 3PM. And she still has it up till now. I really hope this can be fixed considering she seems upset about it. Her user is Oatmeal231 in case you need to know. Please tell me you guys are working on this. Thanks
Don't worry I am sure they will fix it soon. But it might be a while for them to fix it. Like red said just wait a while for it to fix itself.
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Still doing it for me as well...Its really annoying, but I know this will take a while. :) Hope it gets fixed.
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Will it work if you have the login page open on a mobile while your game is on a PC?
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Will it work if you have the login page open on a mobile while your game is on a PC?
I don't believe that will work. You'll get left with a blank, white page if you do. Just be patient, I'm sure it'll be clearing up soon c:
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I was just curious if anyone else had the issue suddenly arise, I've used every browser I have(Chrome, Firefox and Edge) and have gotten the same HTTP Error 500. I had been online an hour before the issue arose. I thought it was strange because my internet was just fixed. x3 just yeah.... adding to it.
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-coughcough- have you seen the first post they have the same problem try reading it or making your own thread. ;)
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I was just curious if anyone else had the issue suddenly arise, I've used every browser I have(Chrome, Firefox and Edge) and have gotten the same HTTP Error 500. I had been online an hour before the issue arose. I thought it was strange because my internet was just fixed. x3 just yeah.... adding to it.
-coughcough- have you seen the first post they have the same problem try reading it or making your own thread. ;)
Actually, I think they were just stating that they were having the same problem, if you read the post carefully. XD
But I as well have been having the same problem, and I'm glad to know it isn't only me. Hope this gets fixed soon :D
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Yeah.. it's not working for me either.. I hope it gets fixed soon!
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Im having the same problem! My friends will work and she can get on no problem but it wont work for me! X-X Its been like this since yesterday night DX
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What might be of help would be if users who're currently experiencing this issue state "where" they are from. Country and maybe even area/state.
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I know of people from UK have had experience of it not working. In difference to others here, it's working for me. I'm norwegian, but I have yet to see a scandinavian country being affected. If this helps of course.
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Hey there, Just to say it's been like this for me yesterday as well. Im on EST time currently 3:41pm US,Florida. I see other's are having this issue too but it's odd that it's only certain areas. I do hope it gets resolved soon. I was in the middle of wanting to try a new preset and it just didn't let me on.
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Just a really quick and simple suggestion though: since this has been going on for over 24 hours now, why dont you guys shoot cloudflare and email or see if they have a support line you guys can call? I mean, its kinda odd it'd be going on for over a day unless something serious was happening (say an actual attack on their servers) since what big companies like them usually do is get the update/bug fix ready before it is to be implemented then take 3-4 hours to implement it. Though thats normally how long an actual game takes, something like cloudflare should take merely a few minutes in all honesty seeing as it functions almost the exact same way that Steam does with its log-in. I just went to look it up and it looks like Steam does in fact use the Cloudflare, which is odd that FH would be having these issues considering I can get online on steam but not on FH. That is the thought I had when I woke up today and thought I may pitch it.
Edit: Reading more into it, it looks like Steam uses the Cloudflare differently but generally speaking it still uses it for its log-ins I believe.
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What might be of help would be if users who're currently experiencing this issue state "where" they are from. Country and maybe even area/state.
Within my pack, many people from various locations are affected with this problem. I myself and a few others are affected in the New York / Washington DC Greater areas. Many other USA members such as those from Ohio, Kentucky, Florida, And even as far as California (other side of the country) are affected and cannot get on.
Also many of our members in the UK, England and Ireland more specifically, are affected. Also a member from the Switzerland area is affected.
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I would strongly recommend a quick server reboot just to see if this would quickly fixes the problem. Never hurts to try at least, even if it doesn't work a reboot can help fix any other caching issues that could be brewing. But hey i do wish you the best of luck to fixing this problem.
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As for me, I'm an FH User from Indianapolis, IN in the EST time zone. But yeah, I know multiple people being affected by the issue, someone from Washington all the way in PST. It seems to be an issue with routers, according to a friend of mine, who switched from one router to another in her home and could suddenly access FH. I'm not sure if that's of any help, but!
The Error 500 is no longer showing up for me, but the page still doesn't seem to be loading, rather going back to the login page every time like I'd never entered my information. This seems fairly spotty, I hope it can be resolved soon! Good luck and thanks to staff for trying to figure this out.
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As for me, I'm an FH User from Indianapolis, IN in the EST time zone. But yeah, I know multiple people being affected by the issue, someone from Washington all the way in PST. It seems to be an issue with routers, according to a friend of mine, who switched from one router to another in her home and could suddenly access FH. I'm not sure if that's of any help, but!
The Error 500 is no longer showing up for me, but the page still doesn't seem to be loading, rather going back to the login page every time like I'd never entered my information. This seems fairly spotty, I hope it can be resolved soon! Good luck and thanks to staff for trying to figure this out.
I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.
Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?
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From what I've seen so far, it seems like a good amount of people having this problem are apart of the EST time zone. I'm from Connecticut and I am still experiencing this problem. For those people all around the world having this problem it seems like it is most likely the Cloudflare is having the problems depending on the area. I'm not saying this theory is correct, just a theory xD
I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.
Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?
I don't think you are able to use a mobile device to log into FH through the Play Game tab and still be able to log in through the game log-in, so even though it works on your phone, I don't think it will allow you to log into the game itself. However, maybe a reason why it allows you to log into the Play Game tab onto your phone without a problem is because your phone uses a different IP than your computer. I'm not sure, yet again another theory.
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I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.
Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?
I don't think you are able to use a mobile device to log into FH through the Play Game tab and still be able to log in through the game log-in, so even though it works on your phone, I don't think it will allow you to log into the game itself. However, maybe a reason why it allows you to log into the Play Game tab onto your phone without a problem is because your phone uses a different IP than your computer. I'm not sure, yet again another theory.
Incorrect.
I am able to log into the FH webpage via my iPhone, and log into the game just fine in that method. While i do understand the concept the the phone carrier's Ip vs Wifi, i can simply verify which IP is currently being used by simply going to http://www.whatsmyip.org/ (http://www.whatsmyip.org/) on the phone itself..
Which reflects the IP address of my home router as opposed to the mobile carrier's IP.
That is the reason why i say it is confusing. But hey at least it works C:
Suppose i should feel lucky since others don't seem to have this luxury.. including friends that i come online to see :(
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Just a little update, I'm in the Connecticut area and I'm actually able to login. I'll see how long it lasts and then update this. ( Might not be useful and all but who knows ). ~
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Incorrect.
I am able to log into the FH webpage via my iPhone, and log into the game just fine in that method. While i do understand the concept the the phone carrier's Ip vs Wifi, i can simply verify which IP is currently being used by simply going to http://www.whatsmyip.org/ (http://www.whatsmyip.org/) on the phone itself..
Which reflects the IP address of my home router as opposed to the mobile carrier's IP.
That is the reason why i say it is confusing. But hey at least it works C:
Suppose i should feel lucky since others don't seem to have this luxury.. including friends that i come online to see :(
Ah, yes seems very strange. It also seems strange that you can log into the tab on your phone and still access FH. I've tried to do that personally along with a few other people I've talked to before and it didn't work xD
Just a little update, I'm in the Connecticut area and I'm actually able to login. I'll see how long it lasts and then update this. ( Might not be useful and all but who knows ). ~
EDIT: Yes, It's working for me now as well, thanks for updating, I would have gone the whole day without trying XD Because of this I do believe my theory of the Cloudflare having problems depending on the area is correct.
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Are people still experiencing a problem with blank pages and the browser not even opening the login page?
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Are people still experiencing a problem with blank pages and the browser not even opening the login page?
Well it's working for me now, not sure if it's working for other people though.
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Are people still experiencing a problem with blank pages and the browser not even opening the login page?
Still working for me currently.
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Alright, sounds good.
If anyone that used to have problems is still having them, feel free to post in here.
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i want to feralheart DX, when may this be fixed?
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i want to feralheart DX, when may this be fixed?
Just be a little bit patient floof. The problem seems to be clearing up for some so it's only a matter of time ^^
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Okie x3
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i want to feralheart DX, when may this be fixed?
Just be a little bit patient floof. The problem seems to be clearing up for some so it's only a matter of time ^^
Aye, it seems that depending on certain areas FH users live in, the servers is having a few problems. Don't worry though, it should be working for you sooner or later
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Still happening,at least for me :(
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Still happening,at least for me :(
Maybe wait a while and see if it will let you log in. It's probably just the place you're at, and hopefully will work for you sooner or later.