Author Topic: Front Page Error Occuring  (Read 9176 times)

Offline RhubarbTea

  • Forum Newcomer
  • *
  • Posts: 1
  • Floof-O-Meter: 0
    • View Profile
Re: Front Page Error Occuring
« Reply #30 on: May 05, 2016, 08:31:29 pm »
As for me, I'm an FH User from Indianapolis, IN in the EST time zone. But yeah, I know multiple people being affected by the issue, someone from Washington all the way in PST. It seems to be an issue with routers, according to a friend of mine, who switched from one router to another in her home and could suddenly access FH. I'm not sure if that's of any help, but!

The Error 500 is no longer showing up for me, but the page still doesn't seem to be loading, rather going back to the login page every time like I'd never entered my information. This seems fairly spotty, I hope it can be resolved soon! Good luck and thanks to staff for trying to figure this out.

Offline SkrubLife

  • Curious Wanderer
  • *
  • Posts: 10
  • Floof-O-Meter: 2
    • View Profile
Re: Front Page Error Occuring
« Reply #31 on: May 05, 2016, 08:35:35 pm »
As for me, I'm an FH User from Indianapolis, IN in the EST time zone. But yeah, I know multiple people being affected by the issue, someone from Washington all the way in PST. It seems to be an issue with routers, according to a friend of mine, who switched from one router to another in her home and could suddenly access FH. I'm not sure if that's of any help, but!

The Error 500 is no longer showing up for me, but the page still doesn't seem to be loading, rather going back to the login page every time like I'd never entered my information. This seems fairly spotty, I hope it can be resolved soon! Good luck and thanks to staff for trying to figure this out.

I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.

Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?

Offline TheOneAndOnlyy

  • Familiar Grounds Dweller
  • **
  • Posts: 53
  • Country: us
  • Floof-O-Meter: 2
  • Winter has Come
    • View Profile
Re: Front Page Error Occuring
« Reply #32 on: May 05, 2016, 08:46:36 pm »
From what I've seen so far, it seems like a good amount of people having this problem are apart of the EST time zone. I'm from Connecticut and I am still experiencing this problem. For those people all around the world having this problem it seems like it is most likely the Cloudflare is having the problems depending on the area. I'm not saying this theory is correct, just a theory xD

I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.

Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?

I don't think you are able to use a mobile device to log into FH through the Play Game tab and still be able to log in through the game log-in, so even though it works on your phone, I don't think it will allow you to log into the game itself. However, maybe a reason why it allows you to log into the Play Game tab onto your phone without a problem is because your phone uses a different IP than your computer. I'm not sure, yet again another theory.


Offline SkrubLife

  • Curious Wanderer
  • *
  • Posts: 10
  • Floof-O-Meter: 2
    • View Profile
Re: Front Page Error Occuring
« Reply #33 on: May 05, 2016, 08:52:43 pm »
I have a similar issue where i cannot login from my house via the FH login page, i will get the 500 internal server error. HOWEVER, if i drive 2 miles to my girlfriends house, their network seems to be unaffected from the error and i am able to get on Feral Heart.

Now let me complicate the matter just a little bit. Within my own home network, i am unable to login via any PC of mine (multiple desktops, laptops, All in ones, etc...) without getting the 500 internal server error. HOWEVER on the same network, i can log in via my iPhone on wifi. Weird much?

I don't think you are able to use a mobile device to log into FH through the Play Game tab and still be able to log in through the game log-in, so even though it works on your phone, I don't think it will allow you to log into the game itself. However, maybe a reason why it allows you to log into the Play Game tab onto your phone without a problem is because your phone uses a different IP than your computer. I'm not sure, yet again another theory.

Incorrect.

I am able to log into the FH webpage via my iPhone, and log into the game just fine in that method. While i do understand the concept the the phone carrier's Ip vs Wifi, i can simply verify which IP is currently being used by simply going to http://www.whatsmyip.org/ on the phone itself..
Which reflects the IP address of my home router as opposed to the mobile carrier's IP.

That is the reason why i say it is confusing. But hey at least it works C:
Suppose i should feel lucky since others don't seem to have this luxury.. including friends that i come online to see :(

Offline Hakumi

  • ✩ Just A Virtuous Smol ✩
  • Honored Hero
  • *****
  • Posts: 4,835
  • Country: 00
  • Floof-O-Meter: 130
  • A Smol & Helpful Floof ~
    • leanim3fr3akzoid
    • LeAnim3Fr3akzoid
    • View Profile
Re: Front Page Error Occuring
« Reply #34 on: May 05, 2016, 08:58:01 pm »
Just a little update, I'm in the Connecticut area and I'm actually able to login. I'll see how long it lasts and then update this. ( Might not be useful and all but who knows ). ~

Keep on traveling across this road called 'Life.'

Discord: Haku - Haku#74O7

Offline TheOneAndOnlyy

  • Familiar Grounds Dweller
  • **
  • Posts: 53
  • Country: us
  • Floof-O-Meter: 2
  • Winter has Come
    • View Profile
Re: Front Page Error Occuring
« Reply #35 on: May 05, 2016, 08:59:30 pm »
Incorrect.

I am able to log into the FH webpage via my iPhone, and log into the game just fine in that method. While i do understand the concept the the phone carrier's Ip vs Wifi, i can simply verify which IP is currently being used by simply going to http://www.whatsmyip.org/ on the phone itself..
Which reflects the IP address of my home router as opposed to the mobile carrier's IP.

That is the reason why i say it is confusing. But hey at least it works C:
Suppose i should feel lucky since others don't seem to have this luxury.. including friends that i come online to see :(

Ah, yes seems very strange. It also seems strange that you can log into the tab on your phone and still access FH. I've tried to do that personally along with a few other people I've talked to before and it didn't work xD

Just a little update, I'm in the Connecticut area and I'm actually able to login. I'll see how long it lasts and then update this. ( Might not be useful and all but who knows ). ~

EDIT: Yes, It's working for me now as well, thanks for updating, I would have gone the whole day without trying XD Because of this I do believe my theory of the Cloudflare having problems depending on the area is correct.
« Last Edit: May 05, 2016, 09:04:32 pm by TheOneAndOnlyy »

Offline Redlinelies

  • The FeralHeart Guru
  • Immortal Legend
  • *****
  • Posts: 7,077
  • Country: 00
  • Floof-O-Meter: 792
  • Modoru Pride
    • redlinelies
    • redlinelies
    • redlinelies
    • redlinelies
    • View Profile
Re: Front Page Error Occuring
« Reply #36 on: May 05, 2016, 09:08:23 pm »
Are people still experiencing a problem with blank pages and the browser not even opening the login page?
Former community manager of FeralHeart

Offline Linkfang01

  • Forum Newcomer
  • *
  • Posts: 6
  • Floof-O-Meter: 0
  • Resident Goat
    • View Profile
Re: Front Page Error Occuring
« Reply #37 on: May 05, 2016, 09:12:59 pm »
Are people still experiencing a problem with blank pages and the browser not even opening the login page?
Well it's working for me now, not sure if it's working for other people though.

Offline Hakumi

  • ✩ Just A Virtuous Smol ✩
  • Honored Hero
  • *****
  • Posts: 4,835
  • Country: 00
  • Floof-O-Meter: 130
  • A Smol & Helpful Floof ~
    • leanim3fr3akzoid
    • LeAnim3Fr3akzoid
    • View Profile
Re: Front Page Error Occuring
« Reply #38 on: May 05, 2016, 09:20:57 pm »
Are people still experiencing a problem with blank pages and the browser not even opening the login page?

Still working for me currently.

Keep on traveling across this road called 'Life.'

Discord: Haku - Haku#74O7

Offline Redlinelies

  • The FeralHeart Guru
  • Immortal Legend
  • *****
  • Posts: 7,077
  • Country: 00
  • Floof-O-Meter: 792
  • Modoru Pride
    • redlinelies
    • redlinelies
    • redlinelies
    • redlinelies
    • View Profile
Re: Front Page Error Occuring
« Reply #39 on: May 05, 2016, 09:21:55 pm »
Alright, sounds good.

If anyone that used to have problems is still having them, feel free to post in here.
Former community manager of FeralHeart