Feral Heart

Help & Guidance => Game Help => Topic started by: LARec on August 17, 2016, 07:32:55 pm

Title: It wont let me login!
Post by: LARec on August 17, 2016, 07:32:55 pm
Okay so the login page wont let me login! and last time this happened was with my old account that got deleted!
I really hope my main account didnt get deleted but can someone please help with why I cant log in on the login page?
Title: Re: It wont let me login!
Post by: D-ead7Dog on August 17, 2016, 07:44:13 pm
Try PMing a Staff member to see if your account is still good and wasn't accidentally deleted, it does tend to happen.

Make sure you're using this (http://www.feral-heart.com/login/) to log in and keep it open when you go to log in in-game. Also don't minimize it either.
Title: Re: It wont let me login!
Post by: LARec on August 17, 2016, 07:48:52 pm
Quote from: Pkf7 on August 17, 2016, 07:44:13 pm
Try PMing a Staff member to see if your account is still good and wasn't accidentally deleted, it does tend to happen.

Make sure you're using this (http://www.feral-heart.com/login/) to log in and keep it open when you go to log in in-game. Also don't minimize it either.

Okay I will pming a staff member but I have been using that site and keeping it open, like it was working fine yesterday but now it's not, Thanks for the advice
Title: Re: It wont let me login!
Post by: Warriorstrike on August 17, 2016, 07:54:46 pm
The reason you are unable to connect to the game is because your game account is currently banned. If you are trying to log into a different account and still aren't able to connect, this is likely because your other account is connected to the banned account. Accounts are banned when you are found breaking a game rule, which we specifically advise you not to do here (http://www.feral-heart.com/smf/index.php?topic=18317.0). If you would like to discuss your ban further or aren't sure why you have been banned, please contact a staff member, as we do not encourage users to discuss their bans on the public forum. I will go ahead and lock this.