Feral Heart

Help & Guidance => Game Help => Topic started by: pixiistic on January 28, 2018, 03:20:50 am

Title: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 03:20:50 am
I'm having trouble logging in, i keep getting the error message "failed to connect to front server". I've looked around the forums and I looked at the IPs and they don't match, if that's what's causing my problem, how do i fix it?
Title: Re: Can't login?? I think its IP
Post by: Astraea on January 28, 2018, 03:27:12 am
Are you connecting to the "Play Game" tab found here?
https://feral-heart.com/login/index.php

You'll need to log in normally and then keep the page up for a minute or two, then try and get into the game. ^^
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 03:33:15 am
Yeah I tried that, still not working. I cant figure out what's wrong besides maybe IP
Title: Re: Can't login?? I think its IP
Post by: Astraea on January 28, 2018, 03:42:40 am
What happened when you tried to log-in on the "Play Game" tab exactly?  Is it just not letting you into the game or are you able to log-in on there?
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 03:43:56 am
I can log in, in the tab, but when i try to play the game i get the error message
Title: Re: Can't login?? I think its IP
Post by: Astraea on January 28, 2018, 03:54:14 am
Oh! I see... You can then try;


- Enable cookies
- Clear caches
- Clear browser history
- Use a different browser  (This fixes most problems) c
:
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 03:54:55 am
Ive tried all those too :c
Title: Re: Can't login?? I think its IP
Post by: Astraea on January 28, 2018, 04:13:02 am
Okay! Your IP address is probably causing the problem.

Check for any proxy connections that would cause your IP addresses on the login tab and on your game to be different from one another. You can use this website provided here for help;  WhatIsMyIP.com!


Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 04:17:09 am
I've already disabled proxies, the IPs are still different
Title: Re: Can't login?? I think its IP
Post by: Melon on January 28, 2018, 05:10:13 am
The problem could be because of your IP is different from the one your game is using.

Since they are different IPs, your game cannot recognize the one you are using and is probably causing the error.

Try switching your Internet IP to your Game IP or change your games IP to your own.

I do not know how IPs work, so maybe this MIGHT help if you can do it.
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 05:34:30 am
The problem could be because of your IP is different from the one your game is using.

Since they are different IPs, your game cannot recognize the one you are using and is probably causing the error.

Try switching your Internet IP to your Game IP or change your games IP to your own.

I do not know how IPs work, so maybe this MIGHT help if you can do it.

I don't know how to do that if i even can
Title: Re: Can't login?? I think its IP
Post by: Morgra on January 28, 2018, 03:14:40 pm
You cannot switch IP addresses.

So, just to confirm, the IP address listed here: https://feral-heart.com/myip/  (login page IP)
is different than the IP address it gives here here: http://www.feral-heart.com/myip.zip  (is a download but will show you what IP you are connected to the game with upon running it)
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 28, 2018, 05:10:07 pm
You cannot switch IP addresses.

So, just to confirm, the IP address listed here: https://feral-heart.com/myip/  (login page IP)
is different than the IP address it gives here here: http://www.feral-heart.com/myip.zip  (is a download but will show you what IP you are connected to the game with upon running it)

Yes, they're different.
Title: Re: Can't login?? I think its IP
Post by: Morgra on January 29, 2018, 12:43:29 am
On multiple different browsers is the IP address different than the game one? If so, it's a browser related issue, if not it's likely something to do with your internet service provider.
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 29, 2018, 12:59:31 am
They're the same on different browsers. Should i try making a new account?
Title: Re: Can't login?? I think its IP
Post by: Morgra on January 29, 2018, 01:03:56 am
They're the same on different browsers. Should i try making a new account?
Ok, so if i'm understanding correctly, on a different browser other than your default/go-to browser, you tried the links above and the game one and browser one matched?
Title: Re: Can't login?? I think its IP
Post by: pixiistic on January 29, 2018, 01:06:41 am
Oh no no no no sorry. The two browsers matched each other, but they were still different than the game one