Feral Heart

So apparently little sister wanted to make a FH account but she had no idea how to.. so then I come over and see her typing in a bunch of usernames.  She told me that you can get old accounts that fh users don't play on anymore and use them until you get your own. (The registration has been down for so long etc -_-)  So she shows me the site she got these 'accounts' from and she types in another one and she sees this sign "You have been banned for 10 months"  ........She's crying now, not only she cannot play on FH for almost a year but I can't either....I am really mad.  ): 
         First off 10 months? that's a bit ridiculous.   I could understand 10 hours or even 10 days both 10 months is not realistic, especially if a little toddler comes along and punches in numbers with out anyone knowing.  Also, it seemed to track me and my sister's accounts so now if we even log into another computer, it says were banned for 10 months.

Ok, so i recently reinstalled feral-heart because i was getting white characters. it worked, but i think i know why it happened.  I downloaded a group map and when i put it in exports my lions and wolves go white. idk what to do. all my characters wont be white only if i don't have the map in exports. but i really need the map? Any help?

Hello. I just barely registered and started playing Feral-Heart.  But as i went into the game, it wouldn't let me log in. It keeps saying that i have an incorrect password or username.  I tried a lot of times and I checked my password to see if i was doing anything wrong. But i'm not. I have no problem with logging in on the forum, but for some reason it won't let me in the game. I don't really want to make a new account because this account is easy to remember and I use the username for all my accounts on games.  Will someone please help me and fix the problem? I would really love it!