Feral Heart

I recently signed up for Feral Heart, downloaded the game, and everything seemed to be working just fine. I finished making my character, pressed play, and spawn in a void of blackness. I would love to describe it more, but its literally just a empty void of darkness. I checked to make sure all the UI options work correctly, and they do, and then I messed around with my options for a bit, this is when I started to think that the game didn't install correctly, so I uninstalled the game and reinstalled it, but that also didn't work.

Heres a screenshot;