Feral Heart

So I go into FeralHeart and I enter my password and username and everything, And it's right cos i've done this a million times and it still won't work, I go to my character screen, select one and hit start, it loads for a bit playing the music, goes to the ingame music (but still on the load screen) and says 'FeralHeart.exe has stopped working, windows is checking for a solution to the problem' and just closes, I have Re-installed it over and over, done everything from changing the graphics options to changing the installer, anyone have any suggestions on what to do?