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Game Help / Sudden Account Deactivation
« on: February 06, 2015, 07:07:04 pm »
Hello! I'm making this thread for a friend, but in-game after a server hiccup, their account was no longer activated. Upon trying to log into the forums, it told them their username did not exist. As you can imagine, we were both pretty puzzled by this. They're not spelling it wrong, the password is correct but regardless of what they do, nothing seems to work when they try to log into the server.
Their username was Rykeir, if that tidbit is of any use in aiding in the retrieval of their account.
And I think it's worth mentioning that they aren't banned, but even though they've activated the account years ago, they consistently receive the message that the account has never existed to begin with.
Their username was Rykeir, if that tidbit is of any use in aiding in the retrieval of their account.
And I think it's worth mentioning that they aren't banned, but even though they've activated the account years ago, they consistently receive the message that the account has never existed to begin with.
