Feral Heart

I was in Louisiana and couldn't get on my Feral  Heart! I logged on and it said im banned!!! This is none since and needs to be taken care of our i WILL contact someone about it!It isn't fair!If im not unbanned then my family said they will sue!!! This game should ask questions before banning like the e-mail and compair it i had no notion of being banned until i got back 7 hours ago!!! SOMETHING NEEDS TO BE DONE!!