Feral Heart

I went through the steps Vespian posted, but still its not letting me play. I've already confirmed my e-mail before I even downloaded the game. My password I signed up with had no symbols only letters a-z and two numbers. My capslock isn't on, and I carefully put in my password using only the numbers up top when I needed them. The game still isn't letting me play yet I have no trouble logging on the website.