Feral Heart

So I wanted to get back into playing after what was likely months to years of not playing. I got a few markings and items packs, everything loads smoothly, but I can't seem to get past the log in screen IG. I've reset my password, restarted the game and tried it with the new password, but it always says that it can't connect to the front server.
Anyone know what's the issue here? Obviously the password is correct, as is the username because it said my current email was in use, so all I needed to do was get an email to confirm my username.