Feral Heart

I logged out one of my characters in an old map, and now, whenever I try to access her the game just crashes. All my other characters work just fine, and I have a good connection and computer and such. Is there a way to log on that character in lonely cave or something? I don't believe the map itself is necessarily gone or anything, but I guess I just can't log out on that one? I really need this character back soon, please help.