Feral Heart

On my other account silver warrior, When I type in my user and pass it would say ' Incorrect username or password ' and I was entering it all in correctly..  I've been trying all day to fix the problem.. But 1 of my friend who is angel4 in-game and on site knew my password.. I keep thinking she managed to change it.. Also when I go to the 'Forgot your password' I would enter my User and the Token correctly and it would just say something like 'You can not reset your password because your token in incorrect' while it was correct.. Help?