Feral Heart

Hi I have a question as to why when I'm in the game worlds people look like marshmallow's their all white and in some occasion's its only their body and head not their tail or mane.... what do I do O-o??

they do not appear in the markings box at all. I just want other users to stop looking white, cause I know it's not suppose to look like it and its killing me. But I'm really on the verge of giving up nothing seems to be working. And I've made sure to follow every step given to me in precise direction, nothing works.
I've downloaded>copied>> placed>>> replaced when prompt>>>> replaced .cfg files when prompt= nothing changed and everything just sits their for show

ya, I hold down and blue print all the items and markings from the zip folder's they come in and drag them into their correct folder in the feral heart folder, I take the item.cfg and the markings.cfg and just grab and drop it in the folders as well but I doesn't want to come up in game, T-T)/ I've even reinstalled the game several times to see if I could get it to work in a fresh start but... nope :')

So ya, I've downloaded the item and marking pack's. Legendary Marking v4.3 and Legendary markings same thing. But the items don't come up when I place them in the folder and nothing changes in the game when I put the markings in the folder. Most of the users on the game are still white. IDK what to do anymore, I don't know if it just maybe they have presets or what. Also I would like to know if its okay that I only have the update downloaded not the old version of the game, would that mess anything up?~ Thank u!