Feral Heart

See, i recently made a new account on the first of January, and I made sure to verify the account... Now, today when I tried to log back in to download the game, it won't let me through or anything. So, i tried to reset my password, but it kept saying "There's a problem, go back and try again". I've done this numerous times and yet still no luck. I can't even log into the "play game". Please help!

(by the way, i'm posting on my friend's account since i cannot access with my new account)