Feral Heart

Hi! I'm I long time member of feral-heart. I took a long hiatus and upon my return I tried logging in to my account which was -spottedfur- I got the error that i had to change my username due to the hyphen or whatever. I tried changing it to Ashen-Weyr (as my name is here on this new account) but then I got yet another error about something like my email not set up?? And then I was locked out of my acct, i cant log in and even now with this new account I searched the member list and I can't even find my old username...

I had so many characters on that account... is there anything I can do to retrieve them?