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Game Help / Re: I lost my account a long time ago, need help from staff please
« on: November 22, 2023, 03:49:10 am »Please check your inbox again and very well I will wait but please try to reach the server master for me and hopefully I can get some help in getting back into my old account. I spent a whole 2 hours trying passwords the other day and going back with my memory and nothing worked. Still the same wrong password issue and no email being sent. I am waiting for a reply. Thanks.I have merged your two most recent topics together here with this topic as it is in regards to the same issue. We kindly ask that you do not create duplicate threads as it can clutter our help threads and make it more difficult to help you if we are bouncing from one thread to another.
As stated in my personal reply to you, I am aware that one of our staff members has gotten back to you about your account. Once again; in short, as of right now since you are unable to receive a password reset email, there isn't much we can do unless we get our server master involved. Unfortunately he is a very busy person and his time is extremely limited; despite this we still make an effort to escalate issues and inquiries to him, and responses can take awhile due to his own personal situations. Your pleas have not gone unheard and we are still making an effort to aid you in your account recovery. I ask that you please be patient as we try to work this out with you.