Feral Heart

ive only just downloaded the game again after a year of not playing an it turns out i am banned for 3 months? i havent been on in a year, i coudnt possibly have done anything wrong whats going on? i have tryed to message one of the admins an site owners but it dosent work for me bcos the inage that displays the code letters is broken so i cant message them....can someone please help me