Usually on making a new email there is a default email already in there. First before you do anything, you must READ/CLICK on the default email that appears. It has a green shield or green tick to say it's securely protected.
Now what you must do is: after reading the email (WHICH YOU MUST DO) delete it from the account. THEN, you can begin to create your Feral Heart account.
If you make a Feral Heart account BEFORE reading the default email, your account WILL NOT be sent to the email.