Author Topic: activating an account  (Read 1655 times)

Offline HowlingWolfSong

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activating an account
« on: November 13, 2012, 04:05:07 am »
Hello!
I have a friend who is trying to join but everytime he tries he never recieve the e- mail for activate the account?
What can be happening?

Offline Bloo.

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Re: activating an account
« Reply #1 on: November 13, 2012, 04:10:24 am »
Maybe the email he put was mispelled or something? Make sure he checks his spam folder just in case it was put there.


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Offline HowlingWolfSong

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Re: activating an account
« Reply #2 on: November 13, 2012, 04:14:18 am »

Offline Bloo.

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Re: activating an account
« Reply #3 on: November 13, 2012, 04:36:06 am »
Ya :c Unfortunately I can't think of anything that could have gone wrong besides an error in the email. Actually, sometimes verification emails can take up to a half hour to send. Try waiting for about 45 minutes or so and see if he gets anything.


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Offline Redlinelies

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Re: activating an account
« Reply #4 on: November 13, 2012, 04:50:36 am »
All users receive a mail once they activate. It might be the case that they checked the wrong mail, or maybe even the mail provider having the preferences set to delete spam mail upon notice, cause we do send the activation mails, it's an automated process.

I sent you a pm to you that should help your friend.
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