Author Topic: Help with game?  (Read 1408 times)

Offline bonesbuckleup

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Help with game?
« on: February 10, 2013, 02:54:06 am »
I've been playing FeralHeart for a while now, but I haven't quite talked a lot on the forums, sorry about that haha.

However, recently I haven't been able to play FeralHeart. I had stopped for a few months and now I would love to play it again, but I can't connect to the server anymore. I believe this problem started a little after I downloaded FH2. I actually deleted that and went to go play FH, but it wouldn't connect for me. Since then I've deleted and redownloaded the game quite a few times. I was wondering if anyone could help me with this? Everything loads up perfectly until I push play. I don't know what's wrong, but I really love this game and there's nothing else like it- nothing even close!

So if someone could please help me that would be wonderful!!!
« Last Edit: February 10, 2013, 03:14:33 am by Monti »

JackobLoveu

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Re: Help with game?
« Reply #1 on: February 10, 2013, 03:04:29 am »
First off, this needs to in 'Game Help' c:

Offline bonesbuckleup

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Re: Help with game?
« Reply #2 on: February 10, 2013, 03:07:18 am »
My apologies. You can delete it if you wish. [:
« Last Edit: February 10, 2013, 03:14:54 am by Monti »

Offline LordSuragaha

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Re: Help with game?
« Reply #3 on: February 10, 2013, 03:12:20 am »
Don't worry about it the mods will move it once they see it :) Just know for next time and welcome to the forum.

As for your trouble, you're saying you can not connect to Feral Heart but what if any error messages are you getting? If you're getting the "failed to connect to map server" message or "bad tokens" it could be because you're trying to get into a map that's at it's max capacity like the Fluorite Plains at it's busy hours. If that's the case you can try using the character reset option at the top right of the forum.

On the other hand is it the "failed to connect to front server" message? Have you tried uninstalling your game completely then deleting the Feral Heart folder and reininstalling. If you are indeed getting the "failed to connect to front server" message follow below:


Quote
Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

If the server is up though for a longer time, and you're still having issues to connect, you should follow the tips mentioned in the post "Unable to log on/go online" (posted below) and if that fails to work. Contact those responsible for your internet or maybe someone that knows more and are able to help you.



Quote
Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?

If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!

Goodluck I really hope something here helps   :-\
« Last Edit: February 10, 2013, 03:20:24 am by LordSuragaha »