Author Topic: Seriously?!? Account Issues  (Read 1860 times)

Offline Cheese

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Seriously?!? Account Issues
« on: November 27, 2013, 08:24:40 pm »
Alright, so a few weeks ago there was a crash in the system or something, but my other account was deleted. I re-created it with the same username and password and it worked just fine, but just now, it says that it's not activated. I was playing on it and I wanted to reset my characters home on the site, so I logged off the game and came onto the site and tried to log on, and it said that I haven't activated my account. And now I can't log onto the game at all. I tried re-making it for the 3rd time, but now it says that the username is in use. I tried re-activating it using the old activation key from my email, but it expired. And when I try "forgot password" or "forgot username" it says that email isn't connected to any account.. even when I've re-typed it many times.. It's the same one I used for that account. WHAT IS GOING ON?

*EDIT* I also tried making it again, like I said, and it said that both the email and username where already in use, when the username and password resets say otherwise. Is there ANY WAY I can get this account back?
« Last Edit: November 27, 2013, 08:26:27 pm by Sasha »
imga y

Offline Bawfle

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Re: Seriously?!? Account Issues
« Reply #1 on: November 27, 2013, 09:27:06 pm »
Try Contacting a member of staff. They will be able to fix this problem in a jiffy.


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Offline Feareh

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Re: Seriously?!? Account Issues
« Reply #2 on: November 27, 2013, 09:31:15 pm »
I suggest doing what Buffy says and try to get in contact with a staff member. Particularly contact Red if you can since he's the admin, but if you don't hear from him then try the other staff members.

Staff:
http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52
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Offline cloudfire

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Re: Seriously?!? Account Issues
« Reply #3 on: November 27, 2013, 09:36:21 pm »
Mhm, following what Feareh and Buffy said, Red and Razmirz are I.T guru's, they will be able to help.

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