Constant Failing to Connect to the Map Server

[TheBlackLegend]

I've nosed around in these forums, and have found no solution to this issue, not one that's similar anyway. (If there is a post about this, let me know.)

But, I'm not sure if it's the game server or my internet. Every time I'm on FH, I get randomly disconnected almost every five or ten minutes, and it pops up with the message of "Failed To Conenct To Map Server. Retry?". I have to click cancel and go back to the main menu to get back in, otherwise I'm stuck for eternity offline, but sometimes it takes a couple of tries before I can actually get back in the map. This happens a lot and every time, even when there's hardly anyone around. Is there a way to fix this issue, or is it something I just have to live with?

Edit: My other online games, such as Guild Wars 2, are not having this issue.

[AlphaEclipse]

This might help:

Connection problems while playing

I keep getting bad tokens, failed to connect to map server or timing out while playing.

If you have made sure your connection is working fine, and maybe FeralHeart has worked all good before, there still can happen things in the game when walking around in different maps. Examples of these are so called "Bad Tokens", "Failed to connect to map server" messages.

Even though the game has it's own server, it's not perfect and can get stuck as well. If you're experiencing troubles a good bet is always to wait a few mins/hours and try again later. It solves a lot of problems.

Bad tokens is the servers way to tell you that something went wrong when loading a map/location most of the times. The client failing to communicate with the server, or other way around. If there was some connection problems just during the time you tried to load a new map, this might happen to you. Also maps that has an extreme amount of online users, or more objects and other custom things might take longer to load, and the chance of getting bad tokens might rise. Usually the issue doesn't last for too long and get solved by just trying going through a portal again or loading the character again or just keep reconnecting, for some it's worse than others.


Failed to connect to map server is a message you also can get while changing maps and entering portals in the game. It's usually nothing severe either, and as worst, your character might be stuck in that map until there's a reset of the map server process. Another issue similar to this can be if you get the loading screen after choosing a character, but it never loads. Most of the time it should be followed by this "failed to connect" message. If you try to choose another character that isn't placed in the same map, it sometimes let you play since every map in the game, has it's own server process. Sometimes the server needs to be restarted in order to fetch some stuck characters. If you had characters that's been stuck for weeks, you should contact the staff.


Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

If the server is up though for a longer time, and you're still having issues to connect, you should follow the tips mentioned in the post "Unable to log on/go online" above, and if that fails to work. Contact those responsible for your internet or maybe someone that knows more and are able to help you.
 

Also, try going into the crashing map with another character that isn't in the map that crashes. c:

Also, lower your video settings and make sure FH is the only browser open.

[TheBlackLegend]

I've tried all of that already, and none of it has helped. :/ The video settings are low, and I've even tried playing FH without Skype (which I have on all the time, and have had it open with FH before.) Not to mention it's not just one map that crashes; it's all of them.

I'm having the same trouble with Last Moon, a game similar to FH. But all my other online games don't have this issue.

[Feareh]

Perhaps its the game card you have. Do you know what game card your computer has?
Since you say that Last Moon is having the same problem it is probably something wrong with your rendering system.
Have you tried to switch from Open>Direct?

[Koolwolfe]

  Hello,
Try to long into the forum and relocate everyone to Lonely Cave. That will put them into, a place not crowded and it won't usually try to kick you out. Hope this works!~