(Adding on a bit to what River stated), That's a bit of a far cry to sit and say that staff don't listen, friend (keeping in mind that listening does not equate to giving into someone's every whim and request). I'm not exactly sure whose DA page you're referring to, but a staff member's personal DA page is ultimately not a direct reflection of their staff positions. We sometimes may butt heads with users on a personal level, and there may end up with tense discussions, but they are by no means breaching game rules by confronting someone in some manner on a completely different website.
It may not shed the best light on them in some eyes, but to each their own. However, it does not share fault with FH, itself.
We also don't have an age limit, just so you know. o:
We're aimed at the age 13+, (emphasis on aimed), but it doesn't mean younger users can't play. They're welcomed to, under the assumption that it has been approved by their parents.
Either way, we're sorry to hear that you've lost interest, but we're happy to have had you while you were here. Take care, and we'll be here to welcome you back if you ever decide to return. You can also let staff know if you have any further questions or concerns.