- sorry for the belated reply- I'm back...I have turned on my firewall hasn't worked... And it turned out my antivirus (McAfee) was blocking my feral heart I fixed that but I'm still having no luck... Personally I feel like giving up I've had this problem sense the hacking update, I have contacted my internet provider (AT&T if the provider name is important) they have changed nothing... And said they did say a game like this should connect. Honestly I don't know what else to do...