Author Topic: I can't login  (Read 2484 times)

Offline pinaguita

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I can't login
« on: September 12, 2016, 01:36:53 am »
It says Failed to connect to front server
I Updated the game
;n;

Offline Reaper

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Re: I can't login
« Reply #1 on: September 12, 2016, 01:46:20 am »
Did you try using the Play game tab in the right corner? You would need to log in and then you will be able to connect to the game.


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Offline Shazadah

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Re: I can't login
« Reply #2 on: September 12, 2016, 05:16:25 am »
Adding on to Fireboss if you aren't familiar with the "Play Game" method, you would use your game login info to log into the tab, give it a minute or so after logging in before starting up FeralHeart so you have a chance to connect to the server successfully. Don't close the tab, keep it open behind your game window. You can use http://www.refreshthis.com and enter the url of the "Play Game" tab, then set it to refresh every 25 seconds, this should keep it (hopefully) from randomly disconnecting you.

However if your IP address is different from the one you created the account with, you will not be able to log in to the game.

Offline Bloo.

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Re: I can't login
« Reply #3 on: September 12, 2016, 04:56:44 pm »
My IP address is drastically different from the one I created my account with, however I'm able to login just fine, most times.

When I do, however, encounter this error, closing FH and re-opening it usually does the trick. Sometimes I need to do this up to 3 times, but I always manage to login eventually.


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Offline Insoholic

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Re: I can't login
« Reply #4 on: September 12, 2016, 11:09:18 pm »
Quote from: Redlinelies
Questions & Answers (Q&A)

Will the login tab stay forever or will we be able to login normally again sometime?
As of now, this tab is here to stay. We understand it might not be optimal for some users and might cause some hassle, but it's for the better.

Will I be able to sign in to multiple accounts at once?
You are able to sign into several accounts at once, however you might need to use different browsers to connect to more than one account at once. Download Firefox, Chrome, Opera or any other browser of your choice and run it in tandem.

It will not let me connect to the game, why?
If you're experiencing issues it could be how your browser is currently set up. We do not allow any proxies so please disable any proxy settings you might have enabled. Also do not run the browser in incognito/private browsing mode and have cookies enabled. If you still have issues feel free to try another web browser all together. Also do keep in mind that we do not let any banned users connect to the game


I hope this may answer some of your questions.
« Last Edit: September 12, 2016, 11:14:11 pm by Moontwist »


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Offline wolfsquad

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Re: I can't login
« Reply #5 on: September 13, 2016, 12:42:07 am »
There's also the other thing where if you haven't logged in for a really long time, your account may not be in records anymore.
But I doubt this is the situation.

Like everyone else said:
1.) Check your WIFI.
2.) Use the "Play Game" button.