Failed to Conect to front server

[0luna123]

What does that mean and how do I fix it? https://gyazo.com/79f42b4900785a669ca7c230657cb556

[Insoholic]

Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

Another cause for this message is failing to open the log-in page extension on the website and having it run in the background while you play. The log-in page was established for security precautions and to esmnaure a safer, stronger server. This also means it's necessary to acknowledge this precaution when logging into the game, so you will have to use this page while you play. You may have signed into the page but are still experiencing issues, in which you should review the possible solutions above, contact a staff member, or look for help in the Help boards of the forum.

As mentioned earlier in this thread, we have a new system in place to take care of the game and make it more secure. This requires users to open up a new tab on our site, login with their desired account and keep the browser open during the time they play the game. This tab is one of the new security measures, and as much as it might cause more hassle to play the game, we hope that all users understand the importance of having it there. Instructions on how to use it can be found below:

-Either use this link http://feral-heart.com/login/ or click "Play Game" in the right side of the site menu.

-Login to the account you wish to play on by providing the correct details.

-Give it a minute to connect and then launch your FH game client and login through there with the same account.

-Keep the tab and browser open during the whole time you play Feral-Heart.

I hope the above is useful to you. Give me a ring if you have any problems.