Wrong user/password, then no server front connect?

[SurvivingEmber00]

I go to login on the main page and I know 100% my user and pass are correct yet it tells me that {5 failed attempts 15min lock out). I try again and get "Cant connect to front server." I've followed all directions on your help page, allowed it through my fire wall, my wifi connection is good, and I keep the page open. Please help? I am looking forward to playing this game and already I can't join in. T.T

[BenjaBengal]

I don't know why you get the username or password wrong.

But I can tell you that the web page login is a bit tricky, if you type your username wrong only once then you get logged out from the webpage even if it still shows you are logged on, in consequence you get the message "Cannot connect to front server". So you have to refresh the website (press F5) and ty again.

One of the most common problems I know are the numpad doesn't type numbers correctly ingame it only gives spaces.

[SurvivingEmber00]

I figured it out so no worries thanks ^^

[Bloo.]

Glad you were able to fix things!!

I'll lock this up for ya~