Can't log in. Help please?

[Sebastian--Michaelis]

The one thing a demon cannot do is log into FeralHeart properly...

I have tried multiple times now to log into the game, but it keeps telling me that my password is incorrect. It is most certainly not incorrect, I know my own password. I can log in fine on the website, but no matter how many times I change my password, it refuses to let me log in to the game.

How can I fix this, and why is it telling me that my password is incorrect no matter how many times I change it or type in the same exact one?

[Wyldercat]

Ah, an unfortunate tale. Unfortunately, it gets even more unfortunate from here on.
The answer is simple, but tragic. If your username is more than 16 characters, your account is obsolete outside of the forums.
If this is the case, you must create a new account. Hopefully this helped you.

[Sebastian--Michaelis]

That's... absurd.

Really, if they were going to disallow usernames over 16 characters in-game, they should either have a warning on the registration warning of this, or not let the registration username box exceed 16 characters.

-Annoyed sigh.- Now I must wait for registration to open again.