Author Topic: Logging in Issue  (Read 717 times)

Offline TheBromanceIsReal

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Logging in Issue
« on: December 15, 2015, 01:16:30 pm »
I am not a new member of FH; only the account this fresh.
Went through verification and such, the normal process.
I understand the use of the new system-- that being having to log in via browser before the game. I am able to do such, until it comes to getting into the game itself.
My user has nothing unusual in it, just specific caps and lower case lettering. I can log in to the browser just fine. But should I attempt to log in to the game it prompts for an "Incorrect user or password", before then discharging me from the browser log in.
I am able to log into my older account just fine, browser and game.

Suggestions?

« Last Edit: December 15, 2015, 01:21:20 pm by Mana »

Offline Panzram

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Re: Logging in Issue
« Reply #1 on: December 15, 2015, 01:27:41 pm »
It appears your username is one character too long. If a username exceeds 16 characters, it will not work in-game but it should work just fine here on the forums. You'll need to create a new account under a shorter name if you want to be able to log into the browser and game.


In-game user: Panzramic

Offline TheBromanceIsReal

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Re: Logging in Issue
« Reply #2 on: December 15, 2015, 01:29:03 pm »
That's unfortunate.

I appreciate the help.

Offline Panzram

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Re: Logging in Issue
« Reply #3 on: December 15, 2015, 01:38:24 pm »
Arr, no worries. I'll be locking this up now since your issue's been solved.


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